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About Our Staff

About Our Staff

Will Reid - Owner

Will Reid – Owner

Will started Home Care Assistance Cincinnati with his lifelong and best friend Steve Sudberry. This, following a 24 year career in the printing industry. After going through many painful mergers and acquisitions Will starting researching starting his own business. He wanted to be involved in a business that truly made a difference in employees and clients’ lives. After a 4 year search he found Home Care Assistance and never looked back.

Will enjoys all aspects of running Home Care Assistance with Steve. From being an award winning service provider to an employer of 200+ dedicated employees. In fact, Home Care Assistance Cincinnati received the prestigious Home Care Pulse Leader in Excellence award in 2017. Less than 5% of all home care agencies in the Home Care Pulse network nationwide received this award.

Will has served on the Home Care Assistance Franchise Advisory Council for 2 years. He’s also coached baseball, basketball and football over 11 years while his kids were in school. Will grew up in Greater Cincinnati and is a graduate of Xavier University. He’s certified by the American Society on Aging, USC Davis School of Gerontology Fundamentals of Gerontology. He and Karen, his wife of 21 years, have a son Wes who attends the University of Kentucky and a daughter Liza who will graduate from Cincinnati Hills Christian Academy in 2018.

Steve Sudberry – Owner

Steve Sudberry – Owner

Steve has co-owned Home Care Assistance Cincinnati since 2013. He attended Miami University and upon graduation began his career at GE Capital. After working in operations, finance and marketing he departed GE Capital to start his first business. When the decision to sell the business he owned for over a decade was made, a two-year search to purchase another company ensued. The result was the purchase of Home Care Assistance Cincinnati. The company was appealing because it’s focus is to provide a service to our aging seniors who want to remain in their homes but need extra assistance to make it a reality. The right combination of the underserved market for high-quality home care for seniors along with his passion for serving others made the company a perfect fit.

Steve was born and raised in Cincinnati. He has been married to his wife Liz for over 25 years. They have three children, Ben, Elliot, and Grace. He enjoys playing golf, table tennis, boating, motorcycles and most especially traveling with his family. He is a Disneyphile, making the annual pilgrimage to Walt Disney World with Liz and kids for over fifteen years.

Professional memberships and achievements include ERS Samaritan Circle, American Society on Aging, USC Davis School of Gerontology Fundamentals of Gerontology Certificate, Alzheimer’s Association “Walk to End Alzheimer’s” Champions Club, and Home Care Assistance Outstanding Operations.

Liz Castellini-Sudberry - Owner

Liz Castellini-Sudberry – Owner

Liz has worked as an Occupational Therapist in a hospital setting. Her clients included patients all along the lifespan continuum. She specifically worked in geriatrics with neurological and orthopedic conditions. Liz is excited to bring personal experience and expertise as a steward for our aging population and their families with Home Care Assistance.

Norrie Loomis - Director of Client Care

Kim Garry – Executive Director

Kim is passionate about helping others maintain their highest level of independence, preserving their sense of purpose and independence. Her mother is a very active 91-year old who serves as an excellent role model for aging with a sense of purpose. Her family moved in with her father in law, who suffers from dementia and Parkinson’s Disease symptoms, where they learned both the benefits and difficulties of caring for a loved one in the middle to late stages of dementia.

Kim is a licensed Occupational Therapist, who has worked in a variety settings, ranging from the Newborn Intensive Care Unit and High-Risk Follow-Up to Adult Rehabilitation to Skilled Nursing Facilities. She especially enjoyed assisting her clients and families to safely and successfully return to their homes.

Kim has worked for Home Care Assistance as a Brain Fitness Coach, participating in Dementia Workshops and continuing education courses focusing on the Positive Approach to Care for the geriatric population. She is excited to join the Home Care Assistance Team on a full-time basis serving as the Executive Director. Home Care Assistance stands out given their holistic approach to helping our clients age with a sense of purpose and dignity.

Kim was born and raised in Cincinnati. She has three teenage children, with two away at Ohio State and one in high school. She enjoys all forms of exercise, as well as reading and spending time with her kids and dog.

Laura Norton - Client Care Manager

Laura Norton – Client Care Manager

While pursuing my degree in Social Work I had the opportunity to intern with a local hospice agency for a year and a half. Going into the Social Work Program at Northern Kentucky University I knew that I wanted to work with the geriatric population. I began working at Home Care Assistance as a Caregiver before stepping into my current role Client Care Manager. While working as a Caregiver, I was able to complete graduate school and earn my Master’s in Social Work and to obtain my Licensed Social Worker status. A large part of my motivation to work with older adults was that I recognized how much of a privilege that it would be to get to care for people during such a vulnerable time in their lives. It is an amazing honor to be invited into someone’s home and be able to help care for their needs.

I am a strong believer in the Strength’s Perspective, which focuses on finding clients’ abilities, assets and resources as opposed to their weaknesses. When focusing on a person’s strengths it is much easier to work towards goals and be successful! I look forward to utilizing that with every client and caregiver that I encounter.

I am so excited for the opportunity to work with you!.

Linda White - Staffing Manager

Linda White – Staffing Manager

Linda is very excited to be with Home Care Assistance! She is hometown proud; born and raised in the Greater Cincinnati area.

She came to Home Care Assistance with a very diverse background, but communications is her specialty! Linda has a lot of compassion for both our caregivers and clients and that along with her acute understanding of personalities and emotions helps her make the Caregiver/Client match that lasts!

In her free time, she enjoys painting, walking trails at local parks, and spending time with her young son and boyfriend.

Sarah McQueen – Administrator/AR

Sarah McQueen – Administrator/AR

Sarah has worked in older adult care for over 5 years. A Pennsylvania native, Sarah moved to Kentucky to pursue her undergraduate degree (Communications) at Asbury University and graduate degree (Public Administration) at the University of Kentucky.

She moved to the Cincinnati/NKY area three years ago, where she discovered Home Care Assistance. She has worked as a Caregiver, Scheduler, and Employee Care Manager and is currently working as Administrator while pursuing a degree in nursing.

When Sarah isn’t at work or in the classroom, she enjoys spending time with family and friends, volunteering through her church, and listening to live music.

Tonya See, Business Development Manager

Tonya See, Business Development Manager

Tonya is a natural fit for working in the community that supports older adults. Having worked professionally to develop solutions for improving lives for over 15 years, Tonya is an expert problem-solver, who takes the time necessary to understand client’s specific needs and explores options even those which may be “outside the box.” Her expertise lies across both medical and dental industries. In particular, Tonya has extensive background in advising about supportive equipment and developing plans that make a positive impact on people’s’ lives.

Tonya’s decision to work with older adults is a true calling, in fact, it’s personal. When illness struck in her own family, both parents being diagnosed with cancer, Tonya responded with an extensive portfolio of tools and a network of professionals with which to work. She knew going in to be flexible, to change gears when status changed, and to use a team approach that gives everyone respite and time to recharge. When Tonya’s parents health transitioned into incurable and untreatable, Tonya was able to gradually transition her parents adding in hospice care. Tonya can advise about options for support, having become well acquainted to all the benefits of supportive living options. For Tonya, bringing one of her parents into her own home and being a hands on part of the care team made the most sense. Tonya’s mom, Mary, lived with her for a year until she succumbed to the disease which meant going to a hospital for medical care in the last couple of days. Ultimately, Tonya knows firsthand what it takes to create a plan which means quality of life, whether someone lives with dementia, another medical condition or is terminally ill. Tonya earned a Bachelors of Science in Geology at Wright State University after growing up in Dayton, Ohio. She is married and has three children. A self-admitted “home body,” Tonya enjoys being with her family, cooking for them, and spends time engaged in fitness and sports of all kinds.

Working with Tonya, you will find she is passionate about helping you and other families and care providers give your clients and loved ones the best care available that is customized for personal preferences and needs. One person’s care support plan, is one person’s care support plan. Tonya knows resources and will find the right ones for you so everyone is comfortable and has peace of mind.

Michelle Smith, Administration Assistant

Michelle Smith, Administration Assistant

Michelle Smith has been an exemplary employee at Home Care Assistance Cincinnati starting out providing caregiving services for many clients in a community setting for 2 years. After that she transitioned into the office as an Administrative Assistant. As a caregiver, Michelle was awarded Caregiver of the Month twice as well as being honored the Caregiver of the Year in 2016. Michelle has earned multiple certifications including Certified Nursing Assistant and State Tested Nurses Aide as well as Office Management. Michelle aspires to continue her professional development pursuing a degree in Business Administration.

As a caregiver, Michelle showed great leadership, working as part of the training team to develop new caregivers. She was also instrumental in role-modeling how to facilitate meaningful engagement and build strong relationships with our clients particularly within a residential community.

As for why Michelle chooses to follow her calling to care at Home Care Assistance, Michelle tells us that she admires the openness, honesty, and sincere respect for caregivers and has felt welcome since coming on board. Michelle says, “Not only does HCA provide pristine care to clients, but also holds the utmost respect for caregivers needs as well.”

When not at work, Michelle enjoys spending time with her husband and children and takes great pride in her four grandchildren. During her spare time, you might find Michelle participating in some favorite activities including skating and bowling.

Michelle feels honored to be working with older adults at Home Care Assistance Cincinnati and appreciates the opportunity to assist families in their time of need. She feels great satisfaction in helping seniors maintain independence and a sense of self-worth.

Maurie Reinke, MAHR, Employee Care Manager

Maurie Reinke, MAHR, Employee Care Manager

Maurie Reinke joins the Home Care Assistance team as Employee Care Manager having had a wealth of lifetime experience working with people of many backgrounds and specializations. Maurie has also spent her life in the world of horses, riding and competing as well as managing a bustling barn. Maurie grew up in Cincinnati graduating from Walnut Hills High School and then earning a Bachelor’s degree in Psychology and a Masters degree in Human Relations at the University of Cincinnati.
Being a proud Cincinnatian, Maurie loves Skyline and the Bengals and also all living creatures including furry ones, like her two mini Aussies!

Maurie was drawn to working in employee care because she finds joy in helping others develop interpersonal skills, find their voices and has an aptitude for facilitating teamwork. You might say she is a “chip off the old block,” with her father having been her role model as a people person, business manager and constant source of encouragement.

Maurie is an open minded person who has strong problem-solving skills that help employees address challenges, find solutions and set goals.
Not only does Maurie naturally find her skills lend to employee care, but personally she has firsthand experience caring for several family members including her father while in hospice care and grandmother and uncle who lived with dementia.

Reaching out to help others defines Maurie’s nature, and that shows in her community engagement through the Community Action Team, cleaning up neighborhoods, tutoring with Bearcat Buddies, and volunteer mission work in Guatemala at both an animal shelter and an orphanage. In addition, Maurie is a member of the Kappa Alpha Theta sorority, worked with ProKids, and raised funds for CASA, Court Appointed Special Advocates.

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